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Conflict Management for Employees

Description: Conflict is defined as any situation where two or more people have differing ideas, approaches, outcomes, or desires. This course is designed to help you work through conflicts at their lowest levels, rather than to allow them to escalate and impact your effectiveness.

Objectives: The definition of conflict Outcomes of conflict Types of communication Techniques for handling conflict Tips for dealing with aggressive people Conflict management skills

Duration: 71 min

Language: English

Due to lower volume, OSCA affiliate locations will be charging higher base prices than what appears on the OSCA website. Please check directly with our affiliates for their current pricing.

Categories: Human Resources

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